Cancellation & refund policy

Cancellation: An order can be cancelled up to 24 hours before the date of delivery. Orders with higher processing time, can only be cancelled up to 48 hours up to the the date of delivery. This will be mentioned against the products. The order value of a cancelled order will be returned as a credit voucher that can be used in a future order.

If, due to any unavoidable circumstances, the order or part of the order can not be delivered, the order amount will be refunded within the next 2-4 business days.

Any complaints regarding fresh and raw products will be accepted within 6 hours of delivery, so that the same can be replaced and redelivered within the next 24 hours. Any delivered items found damaged need to be reported within 24 hours of delivery. Complaints at a later date will not be entertained.

Ichchhapuron Gifts will not be responsible for any delay/non-delivery of orders due to protests, rallies, strikes or natural calamities like floods, fires, earthquakes or any similar unforeseen events. The amount will be delivered at a later date or will be returned as a cash voucher that can be used for a future order.